Compare legacy chat flows or Instagram replies
MobileMonkey vs WinkSend
Looking for the old MobileMonkey chat tool? Its current Customers.ai site focuses on visitor and email products. Try WinkSend for the Instagram reply part. Keep any other channels and marketing tools you still need.
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What is different?
Choose for the job you need
Check which product you use
MobileMonkey is now Customers.ai. The current site promotes identity, email and audience tools.
Do not assume these are the same product as your legacy chat account.
Save the old flow first
List your channels, messages, customer fields and connected apps.
WinkSend can handle Instagram replies; it does not import a legacy multi-channel setup automatically.
Compare current costs
Current Customers.ai pricing depends on the product you need.
WinkSend Creator is ₹499 INR / $9.99 USD a month for reply work. No old MobileMonkey plan is treated as current.
Side by side
Compare what you need
Check the features and limits that matter to your campaign.
Swipe to see both tools.
| What you need | MobileMonkey | WinkSendBuilt by us |
|---|---|---|
| Main use | Legacy chat marketing / Customers.ai | Instagram replies and link sharing |
| Product identity | Legacy MobileMonkey; current Customers.ai products differ | Instagram reply tool |
| Networks | Inventory the channels in your legacy account | |
| Current price | Verify the exact Customers.ai product | Creator: ₹499 INR / $9.99 USD a month |
| Data and integrations | Check exports and connected apps before moving | Rebuild and test your reply |
| Free campaign | Confirm access to your legacy account | 1,000 runs and 3 reply flows |
| How usage is counted | Current product differs from the legacy chat platform | Runs: each time a comment or message starts a reply |
A WinkSend example
Test one link reply first
Choose a word and a link for one Instagram post. Check the full reply with a test account before changing your live campaign.
Try this with a free account- Someone comments“LINK”
- You set the replyChoose the link and message
- WinkSend sends your private reply“Here is the link you asked for.”
Test your message and link before using it on a live post.
Plans and usage
Compare the price
Runs, messages, and people are different. Check each plan's own limits.
MobileMonkey published plans
Current Customers.ai product pricing
verify the required product
Current product differs from the legacy chat platform
WinkSend plans
Free: ₹0 INR / $0 USD
Creator: ₹499 INR / $9.99 USD a month
Professional: ₹1,299 INR / $19.99 USD a month
Free: 1,000 runs and 3 active reply flows. Creator adds follow-ups. Professional adds email and phone collection.
Paid WinkSend plans have unlimited runs on WinkSend’s side. Meta’s rules apply. See plan notes.
Should you switch?
Keep the features your work depends on.
Try WinkSend if…
- You need to rebuild only an Instagram link reply.
- You can save old flows and contact fields first.
- You will keep other channel and email tools.
Keep MobileMonkey if…
- Your legacy account still does the job.
- You need current Customers.ai visitor or email products.
- Your other channels depend on the existing setup.
Check your current setup before moving
Save your trigger words, messages, links, and connected apps. Build and test one reply first. Do not assume your old setup or contacts will move over by themselves.
Try one post first
1,000 free runs a month. No card or UPI needed to start.
Questions before you choose
Did MobileMonkey change its name?
Yes. The official announcement says MobileMonkey is now Customers.ai. The current site’s products are different from the legacy chat positioning.
Does WinkSend replace visitor identification?
No. This page covers Instagram replies, not website visitor or email tools.
What should I save before moving?
Save trigger words, messages, links, fields and app connections. Check what contact data you can export.