Compare Instagram replies or a team inbox
Chatrace vs WinkSend
Choose Chatrace if you need AI conversations, a shared inbox and sales records together. Try WinkSend if your job is sending links from Instagram comments. Keep the wider inbox if your team depends on it.
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What is different?
Choose for the job you need
Keep the human handoff
Chatrace lists an inbox across channels with human takeover.
A link reply is not the same as a team support inbox. Map handoffs before moving.
Count contacts and runs
Chatrace starts at US$39 monthly for up to 3,000 contacts per account.
WinkSend counts runs. One person may start several runs in a month.
Check your sales records
Chatrace includes CRM pipelines, team access and integrations.
WinkSend is focused on Instagram replies. Keep the apps that store your customer and sales data.
Side by side
Compare what you need
Check the features and limits that matter to your campaign.
Swipe to see both tools.
| What you need | Chatrace | WinkSendBuilt by us |
|---|---|---|
| Main use | Multi-channel AI messaging | Instagram replies and link sharing |
| Networks | Multiple messaging channels; Facebook and Instagram comment automation | |
| Human handoff | Shared inbox and human takeover listed | Check your support process separately |
| Sales records | CRM and sales pipelines | Keep your CRM |
| Entry price | US$39/month for up to 3,000 contacts per account | Creator: ₹499 INR / $9.99 USD a month |
| Free test | Seven-day trial advertised | 1,000 runs and 3 reply flows a month |
| How usage is counted | Contacts per account; larger volumes require a quote | Runs: each time a comment or message starts a reply |
A WinkSend example
Test one link reply first
Choose a word and a link for one Instagram post. Check the full reply with a test account before changing your live campaign.
Try this with a free account- Someone comments“INFO”
- You set the replyChoose the link and message
- WinkSend sends your private reply“Here is the link you asked for.”
Test your message and link before using it on a live post.
Plans and usage
Compare the price
Runs, messages, and people are different. Check each plan's own limits.
Chatrace published plans
From $39/month for up to 3,000 contacts
Contacts per account; larger volumes require a quote
WinkSend plans
Free: ₹0 INR / $0 USD
Creator: ₹499 INR / $9.99 USD a month
Professional: ₹1,299 INR / $19.99 USD a month
Free: 1,000 runs and 3 active reply flows. Creator adds follow-ups. Professional adds email and phone collection.
Paid WinkSend plans have unlimited runs on WinkSend’s side. Meta’s rules apply. See plan notes.
Should you switch?
Keep the features your work depends on.
Try WinkSend if…
- You need a separate Instagram link campaign.
- You can keep the shared support inbox.
- You want to test a follower-gated reply on Free.
Keep Chatrace if…
- Your team uses its inbox and human handoffs.
- You need its CRM pipelines and integrations.
- You work across more than Instagram.
Check your current setup before moving
Save your trigger words, messages, links, and connected apps. Build and test one reply first. Do not assume your old setup or contacts will move over by themselves.
Try one post first
1,000 free runs a month. No card or UPI needed to start.
Questions before you choose
Can WinkSend replace the Chatrace inbox?
Do not assume that. This comparison covers Instagram replies. Keep the team inbox and sales tools your work needs.
Is US$39 the price for every volume?
No. Chatrace lists up to 3,000 contacts per account at that starting price. Larger lists need a quote.
Are contacts the same as runs?
No. Contacts are people. WinkSend counts each comment or message that starts a reply as one run.